• Support strategic program and project design, execution, and performance management of initiatives supporting Quality Improvement and the Star Rating measurement system established by the Centers for Medicare and Medicaid Services (CMS) • Collaborate across a matrixed organization and coordinate efforts across multiple domains and functional workgroups that impact Zing Health’s Medicare Star ratings • Leverage project management skills and discipline across a strategic playbook of interventions, campaigns, and initiatives • Participate in market research, competitive analysis, content review and development, partnership with third-party print and engagement solutions, vendor engagement and management, reporting, and presentation development • Effectively manage projects from inception to performance management • Demonstrate an understanding of the Medicare Star Rating program • Manage project plan development, maintenance, and management • Perform risk management and escalation • Conduct Star measure data analysis and intervention recommendations • Log, track, and ensure completion of all key project milestones • Communicate effectively across departments and manage expectations and priorities • Participate in or lead cross-departmental workgroups and committees • Meet with key stakeholders to gather, document, track, and update specific requirements of each project/intervention • Track project / intervention performance to analyze successful completions and continually improve execution for subsequent measurement periods • Perform quality control on projects throughout the lifecycle • Serve as a liaison for Provider Network department for shared projects, ensuring appropriate routing through compliance and CMS workflows • Perform other related duties as assigned