Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth.
Field Service Engineer
Location
Massachusetts
Posted
3 days ago
Salary
Not specified
Seniority
Senior
Job Description
Job Requirements
- Minimum of 3 years of related work experience with Associate Degree.
- Minimum of 5 years of experience in customer support/customer relations/technical support.
- Minimum of 2 years customer service experience.
- Minimum of 3 years of experience in a Field Service environment preferably in the electronics or medical device industry or minimum of 3 years of experience as a Biomedical Engineer in a hospital environment.
- Demonstrate excellence in providing customer service.
- Highly motivated to achieve top level customer satisfaction in all accounts.
- Ability to perform successfully in a matrix/team environment utilizing excellent verbal and written communication, time management and teamwork skills.
- Experience using office based and customized computer programs/applications for territory management and administrative activities.
- Basic knowledge of office-based computer programs such as Word, Excel and Access, and their application in administrative activities.
- Knowledge of service systems.
- Knowledge of inventory management practices to maintain and account for parts inventory.
- Basic understanding of business practices, processes, and associated costs of managing primary territory.
- Knowledge of calibrated tools.
Benefits
- Health insurance
- 401(k)
- Paid time off
- Remote work options
Related Guides
Related Categories
Related Job Pages
More Field Engineer Jobs
Road Mechanic performing preventive maintenance on construction equipment
Robotics Field Engineer I-IV
Hyster-Yale Materials HandlingTransforming the way the world moves materials from Port to Home.
Robotics Field Engineer I-IV at Hyster-Yale handling systems deployment and troubleshooting.
Field Service Technician installing and maintaining industrial scale equipment for food manufacturers
This opportunity as a Traveling Electronic Security Systems Technician is perfect for an experienced low-voltage technician who enjoys traveling! Installs, repairs, tests, and maintains security projects Serves as the face of Evergreen to our customers onsite by providing top-not...
