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Remote RPM Coordinator (CMA/RMA)
Location
United States
Posted
3 days ago
Salary
Not specified
Seniority
Mid Level
Job Description
Chronic Care Staffing is Hiring a Remote RPM Coordinator (CMA/RMA)!
Location: Remote
Employment Type: Full-Time
Schedule: Full-Time
Pay Rate: $17 – $19 per hour
Benefits: Paid Time Off, Health Care, Dental, Vision, Growth Opportunities, Pay Reviews
Overview
Chronic Care Staffing is seeking a compassionate and detail-oriented Remote RPM Coordinator (CMA/RMA) to support patients living with chronic or high-risk conditions through Remote Patient Monitoring (RPM) services.
In this role, you will monitor biometric health data, educate patients on device usage, identify abnormal readings, and coordinate timely follow-up with healthcare providers. This is an excellent opportunity for a certified medical assistant who thrives in a remote care environment and enjoys making a direct impact on patient outcomes.
Key Responsibilities
- Conduct patient onboarding and provide device education for new RPM enrollees
- Monitor daily biometric data (blood pressure, glucose, weight, oxygen saturation, etc.)
- Identify abnormal readings and follow escalation protocols to notify providers
- Perform monthly RPM engagement calls to assess patient condition and address concerns
- Troubleshoot device connectivity and patient usage issues
- Communicate effectively with patients and caregivers regarding goals and progress
- Support patient self-management and adherence to individualized care plans
- Coordinate with healthcare teams to ensure timely responses to alerts
- Document all patient interactions accurately in EHR and RPM platforms
- Ensure compliance with CMS RPM billing and documentation guidelines
- Meet productivity expectations for monitoring, outreach, and follow-up
- Represent Chronic Care Staffing with professionalism and empathy at all times
Job Requirements
- Must Have Qualifications
- Active, unencumbered CMA or RMA certification
- Current BLS certification
- Strong ability to communicate clearly and compassionately via phone or messaging
- Excellent documentation, time management, and critical thinking skills
- Experience working with EHR systems and cloud-based healthcare platforms
- Familiarity with Google Suite
- Nice to Have (Optional)
- Strong understanding of RPM protocols, workflows, and monitoring platforms
- Ability to recognize and respond appropriately to clinical red flags in biometric data
- Home Office Requirements
- HIPAA-compliant workspace free from distractions
- Private room with a lockable door to prevent accidental PHI exposure
- Reliable high-speed internet connection
- CCS-approved computer setup with dual monitors
- Physical Demands
- Extended computer-based work, typing, and repetitive motion
- Vision and hearing required for patient communication and monitoring tasks
- Reasonable accommodations may be provided with advance notice
Benefits
- Paid Time Off
- Health Care Coverage
- Dental Insurance
- Vision Insurance
- Growth Opportunities
- Pay Reviews
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