Instawork

Our digital marketplace connects thousands of businesses and more than six million workers, actively working to help bridge the labor demand/supply gap. Instawork helps businesses in food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent roles in more than 40 U.S. markets. We have been fortunate to be funded by world-class investors in Silicon Valley including: Benchmark (Bill Gurley), Y Combinator, Spark Capital, Google Ventures, Greylock Capital, Four Rivers Group, Craft Ventures, and many more. Leveraging our accelerated growth, we will continue to expand throughout the U.S. and globally in order to revolutionize the labor market. Instawork recently raised $60 million in Series D financing, bringing a total funding to over $160 million. The new funding round allows Instawork to accelerate investment in its AI-powered mobile app and platform that connects over 6 million skilled hourly workers with tens of thousands of businesses. Our values help us craft impactful products and be extraordinary colleagues to each other: Empathy, Trust, and Candor Being empathetic helps build trust in our community and company, and fosters successful decision-making. Always Be Learning We learn eagerly, from different teams within and outside the company. Respectful debate makes our company stronger. Act Like an Owner We have a strong ownership mentality. Every person on the team has the potential to make a huge impact. Bias for Action We practice high-velocity decision-making, despite encountering ambiguity frequently.

Enterprise Account Manager

Account ManagerSalesOtherRemoteLeadTeam 501-1,000Since 2015

Location

United States

Posted

5 days ago

Salary

Not specified

Seniority

Lead

Job Description

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

*This will be a remote-based role, but the individual must be based in the Greater Pittsburgh, PA area*

We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.

Who You Are:

  • 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
  • Consistent achievement of sales goals
  • Excellent communication skills and a consultative approach to identifying problems and finding solutions
  • Takes ownership of problems and proactively seeks timely resolution
  • Proficient in Salesforce
  • Ability to play well with members of your team through collaboration and sharing of learned insights
  • Passion for Instawork and a strong motivation to maximize revenue and impact on the business
  • Drive and willingness to exceed expectations with a strong work ethic
  • Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
  • An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems

What You’ll Do:

  • Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
  • Own both growth and retention metrics for a portfolio of customer accounts
  • Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
  • Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
  • Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
  • Identify, prioritize, and track progress towards key account metrics and annual quota
  • Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
  • Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
  • Collaborate with internal stakeholders across product, engineering, community operations, and finance
  • Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

For PA-Based Applicants:

  • The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay)
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including:
    • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

#LI-Remote

Our Values 

  • Empathy, Trust & Candor
    We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

  • Bias for Action
    We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

  • Always Be Learning
    We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

  • Act Like an Owner
    We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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