Customer Support – Project Coordinator
Location
California
Posted
53 days ago
Salary
$26 - $35 / hour
Job Description
Job Requirements
- Fluency in English is required
- professional proficiency in Spanish strongly preferred
- Experience in a customer service, customer support, project coordination, or product operations role
- Strong organizational skills
- A customer-first mindset
- Comfort working with ticketing systems, project management tools, and documentation (e.g., Zendesk, Jira, Confluence, or similar)
- Ability to synthesize information from multiple sources and clearly document issues, requirements, and next steps
- Strong collaboration skills and a proactive approach to problem-solving
- Comfort working in ambiguous environments and adapting as priorities evolve
- A team-oriented mindset
Benefits
- medical
- dental
- vision
- 401k
- PTO/paid sick leave
- employee stock purchase plan
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