Franciscan Health logo
Franciscan Health

Hospitals and healthcare services in Indianapolis, Lafayette, northwest and western Indiana and south-suburban Chicago.

Patient Contact Center Scheduler

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteJuniorTeam 10,001+Since 1875H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$17 - $22 / hour

Seniority

Junior

High School1 yr expEnglish

Job Description

• Manage inbound and outbound calls with the goals of accurately scheduling patients • Assess the caller’s needs and respond • Understand when to escalate calls to RN or provider clinic • Discuss and collect on the patients’ financial responsibility for their upcoming visit

Job Requirements

  • High School Diploma/GED
  • 1 year Healthcare contact center, ambulatory or acute clinic or physician office experience

Benefits

  • Comprehensive benefit offerings

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