Title:

Director, Training

Job Description:

Job Overview

Responsible for managing and supporting the teams and assessment of organizational needs and the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of team members, particularly executives and emerging leaders.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Leads the design, development and implementation of programs, policies and strategies tailored to meet Training needs and program goals.

• Ensure learning programs meet core business strategies and elevate performance of field resources by developing and reporting performance-related metrics to program sponsors

• Implement strategies to increase sustainability of learning and performance solutions and programs

• Leads the team that manages all training in Insite and creates processes for instituting in the field.

• Primary liaison to field and departments for Training.

• Responsible for on-boarding new Associate App/Mobile sites onto the Training program in partnership with 4insite and Operations teams.

• Works with Field Leadership to onboard non-Associate App sites as needed.

• Researches and works with SMEs to evaluate and update existing training materials/curriculum and archive outdated training materials/curriculum.

• Works with existing training processes and systems to develop and improve process flows.

• Helps identify needs for new content development and supports creation of content as needed.

• Directs and manages the LMS to ensure sites are meeting their Training Compliance goals and provides support and mitigation efforts as needed.

• Provides proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program.

• Some travel is required.

• The above list is not all inclusive – other duties as assigned.

Qualification

• Experience developing and implementing field based learning solutions in an organizationally dispersed environment

• Extensive knowledge of learning and organizational development methodologies and tools

• Experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development

• Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment

• Continuous improvement attitude; ability to suggest and implement best practices

• Excellent relationship building skills with ability to communicate and collaborate across all organizational levels

• Learning agility which would facilitate the acquisition and application of new practices and information in a constantly changing environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

Education and/ or Experience: Bachelor’s degree in Business Management or Organization Development, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver’s license.

Knowledge, Skills, and Abilities:

Strong Critical Evaluation technique

Ethical Practices

Leadership and Navigation

Relationship Management

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually quiet.

Compensation: $160,000 - $170,000

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.