Agilent Technologies logo
Agilent Technologies

Premier Laboratory Partner for a Better World

Field Service Engineer – Spectroscopy

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+Since 1999H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$43 - $67 / hour

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

• Support customers through on-site installation, implementation, preventive maintenance, and repair of Agilent Spectroscopy systems • Install, configure, and optimize Agilent Spectroscopy hardware, software, and networked systems at customer sites • Diagnose and resolve product performance and availability issues at the system and solution level • Perform preventive maintenance, repairs, upgrades, and system optimizations • Proactively identify potential equipment issues to prevent unplanned downtime • Advise customers on preventive maintenance schedules and configuration best practices • Deliver fully integrated solutions, including peripherals, operating systems, and application software • Build strong customer relationships through clear communication and high-quality service delivery • Train customers and, as needed, other field engineers on Agilent Spectroscopy solutions

Job Requirements

  • Bachelor’s, Master’s, or equivalent university-level degree in Chemistry, Analytical Chemistry, Physics, Engineering, Biochemistry, or a related scientific discipline (or equivalent combination of education and experience)
  • 4+ years of hands-on experience working with analytical instrumentation, including maintenance, repair, and troubleshooting
  • Experience supporting Agilent Spectroscopy systems
  • Highly preferred: hands-on experience with ICP-OES, ICP-MS, and/or UV-Vis spectroscopy
  • Strong problem-solving skills with a systems-focused approach
  • Excellent verbal and written communication skills
  • Proven ability to build and maintain strong customer relationships
  • Ability to travel 50% or more, based on the territory at the time
  • Valid driver’s license required

Benefits

  • Eligible for choice of company car or reimbursement for personal vehicle usage
  • Bonus
  • Stock options
  • Benefits

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