Modern Health

Offering global, personalized mental health care designed to help you feel more resilient, productive, and empowered.

Associate Product Manager

Product ManagerProduct ManagerFull TimeRemoteTeam 201-500Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Hawaii

Posted

54 days ago

Salary

$119.3K - $140.4K / year

Bachelor Degree1 yr expEnglishSQL

Job Description

• Support the definition of product problems and opportunities by synthesizing member, clinician, and customer feedback, usage data, and market research into clear problem statements and hypotheses. • Contribute to the creation and refinement of product requirements, user stories, and acceptance criteria, ensuring they are grounded in user needs, business goals, and clinical and regulatory considerations. • Partner with Design and Engineering to support discovery and delivery, including participating in design reviews, grooming and planning sessions, and sprint ceremonies. • Help maintain a prioritized backlog for your product area, making trade-offs between impact, effort, risk, and dependencies with guidance from senior Product Managers. • Analyze product usage data and experiment results (e.g., A/B tests, pilots) to understand behavior, track performance against success metrics, and generate insights that inform next iterations. • Participate in user research activities (e.g., interviews, usability testing, concept tests) and help translate learnings into actionable product improvements. • Assist with cross-functional launch planning for new features and enhancements, working with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness and clear communication. • Create and maintain clear, concise product documentation, such as feature briefs, FAQs, internal enablement materials, and release notes. • Help ensure that experiences are designed with accessibility, privacy, security, and clinical quality in mind, collaborating closely with clinical and compliance partners where needed. • Champion the voice of the user—members, clinicians, and customers—within your product team, advocating for experiences that are inclusive, equitable, and trauma-informed. • Continuously learn about the mental health and digital health landscape, competitive products, and emerging best practices in product management and health tech.

Job Requirements

  • 1–3 years of professional experience in product, consulting, business operations, analytics, design, engineering, or a related field; internships and co-op experience in product or tech are a plus.
  • Demonstrated interest in product management and building digital experiences, ideally with exposure to B2B SaaS, B2C apps, or healthcare/health tech.
  • Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools is required, and familiarity with SQL or similar tools is a plus.
  • Excellent written and verbal communication skills; you can distill complex ideas into simple, clear explanations tailored to different audiences.
  • Empathy for people seeking mental health support and for the clinicians and organizations who serve them, with sensitivity to diverse backgrounds, cultures, and lived experiences.
  • Collaborative teammate who builds strong relationships with cross-functional partners and is comfortable giving and receiving feedback.
  • Highly organized with strong attention to detail; able to manage multiple tasks, follow through on commitments, and keep projects moving forward in a fast-paced environment.
  • Comfortable with ambiguity and change; you are curious, resourceful, and motivated to learn, ask questions, and grow your product toolkit.
  • Bias toward action and ownership; you proactively identify opportunities to improve the product or team processes and take initiative to help address them.
  • Familiarity with agile software development practices (e.g., sprints, standups, retrospectives) and modern product development tools (e.g., Jira, Figma, product analytics platforms) is helpful but not required.
  • Bachelor’s degree or equivalent practical experience in a relevant field (such as business, engineering, design, psychology, public health, or another related discipline).

Benefits

  • Medical / Dental / Vision / Disability / Life Insurance
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Flexible Time Off
  • Company-wide Collective Pause Days
  • Parental Leave Policy
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter
  • Professional Development Stipend
  • 401k
  • Financial Planning Benefit through Origin
  • Annual Wellness Stipend to use on items that promote your overall well being
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

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