Human Interest logo
Human Interest

Affordable, full-service 401(k) plans for SMBs.

Retirement Sales Activation Specialist

SalesSalesFull TimeRemoteSeniorTeam 501-1,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$63K - $65K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Communicate extensively with our customers to identify their needs and help them establish their 401(k) plans • Educate, guide, and inform our newly signed customers about the choices they have to help their employees save for retirement • Meet monthly activation targets by closely working client pipelines, managing client timelines, objection handling to keep clients in the flow and ensuring adherence to process and talk tracks. • Actively follow onboarding workflows to increase velocity, remove bottlenecks, and drive operational excellence. • Partner cross-functionally with internal teams and Leadership to resolve customer escalations and continuously improve the sales activation experience. • Work cross-functionally within our organization (specifically with sales and account management) to make sure customer needs are met • Drive processes forward, managing internal and external stakeholders to keep our customers engaged, happy, and on-track • Identify potential areas for process improvement to help the team scale

Job Requirements

  • Possess knowledge and experience with retirement plan design, particularly in 401(k) plans
  • 3+ years of customer implementation or sales experience in a SaaS environment or retirement industry
  • A “people person” who truly enjoys interacting with clients and can communicate difficult concepts fluidly
  • Energy and passion- the concept of onboarding 40-50+ customers a month excites you - velocity is everything!
  • A strong work ethic, proactively following up with our customers and keeping them on track
  • Excellent organizational skills, are able juggle multiple tasks with varying deadlines and stakeholders without dropping the ball
  • Bachelor’s degree or equivalent experience.

Benefits

  • A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
  • Top-of-the-line health plans, as well as dental and vision insurance
  • Competitive time off and parental leave
  • Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
  • Lyra: Enhanced Mental Health Support for Employees and dependents
  • Carrot: Fertility healthcare and family forming benefits
  • Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
  • Monthly work-from-home stipend; quarterly lifestyle stipend
  • Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

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