Title: Clinical Manager, Home Infusion Pharmacy Services

Location: Durham United States

Status: Full Time
Shift: Day Job

Job Description:

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

The Clinical Manager, Home Infusion Pharmacy Services provides clinical, operational, and programmatic leadership to support high quality ,safe, and efficient home infusion pharmacy services. This role leads assigned areas of responsibility in clinical practice and pharmacy operations, driving improvements in patient care, regulatory compliance, financial stewardship, and workforce development. The Clinical Manager works collaboratively across hospitals and interdisciplinary teams, including nursing, finance, and logistics, to ensure seamless infusion services across the continuum of care.

This position reports to the Director of Enterprise Infusion.

Key Responsibilities

Clinical and Operational Leadership

• Leads assigned areas of responsibility in clinical and/or operational decision making, with a focus on improving patient care outcomes and service quality.

• Coordinates departmental operational and clinical initiatives through direct reports and in collaboration with related practices and service lines.

• Leads the development and implementation of financial and operational plans within areas of responsibility.

• Anticipates future clinical and operational needs and assumes a leadership role in developing solutions to meet those needs.

Program and Staff Management

• Provides program level management as well as shift specific management for assigned areas.

• Performs supervisory responsibilities including recruitment, selection, onboarding, training, performance evaluation, coaching, counseling, and corrective action of pharmacy staff.

• Promotes staff engagement, professional growth, and retention through clear communication, mentorship, and leadership development.

Process Improvement and Policy Development

• Leads the development and continuous improvement of processes and workflows to ensure safe, efficient, and compliant operations.

• Proactively identifies opportunities to improve performance, customer satisfaction, and resource utilization while minimizing waste.

• Develops and maintains policies, procedures, and standard operating procedures, and contributes to clinical decision support in response to clinical, operational, and financial drug use needs.

• Ensures appropriate communication and staff education occur prior to implementation of new policies, guidelines, or workflow changes.

Clinical Practice and Education

• Provides clinical and operational pharmacist services to patients as required to support home infusion operations.

• Provides clinical or operational leadership through in service education, presentations, and publications related to medication use, drug policy, and the medication use system.

• Teaches and mentors students, residents, and new pharmacy staff, and participates in scholarly and professional activities that advance pharmacy practice.

Compliance and Quality

• Ensures compliance with federal, state, local, and institutional regulations, accreditation standards, and departmental policies.

• Conducts audits and monitoring activities to ensure adherence to regulatory and quality standards.

• Supports quality improvement initiatives and patient safety efforts across home infusion services.

Financial Stewardship

• Supports the development of budgets and financial stewardship goals for assigned areas of responsibility.

• Monitors financial, productivity, and operational performance and addresses variances through data driven interventions.

Collaboration and Relationship Management

• Builds and maintains effective working relationships with nursing, finance, logistics, providers, and operational partners across the health system.

• Solicits and incorporates stakeholder feedback to continuously improve pharmacy services and customer satisfaction.

Other Information

Other information:

Education Requirements:

● PharmD or BS Pharmacy Degree.

Licensure/Certification Requirements:

● Active pharmacist licensure with the NC Board of Pharmacy or obtainable before initiation of employment.

Professional Experience Requirements:

● Three years pharmacist experience or equivalent required.

Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: UNCHCS Homecare Infusion Pharm

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $63.97 - $91.95 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Durham

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.