Cresta

Real-Time Intelligence for Contact Centers

AI Deployment Manager

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

55 days ago

Salary

Not specified

English

Job Description

• Lead end-to-end AI deployments, from kickoff to successful launch • Own project planning, timelines, execution, and delivery across customer implementations • Act as a trusted partner to customers, helping translate business goals into successful AI deployments • Deploy and operationalize AI models across Cresta’s platform in partnership with internal teams • Drive value realization, ensuring deployments deliver measurable results — not just go-live dates • Guide customers confidently through every phase of deployment, keeping momentum high and stakeholders aligned • Collaborate closely with Solutions Engineering, Product, Customer Success, and Engineering teams • Anticipate risks, solve problems, and keep complex initiatives moving forward

Job Requirements

  • Experience leading technical or AI-driven SaaS implementations
  • Strong project management skills paired with a consultative mindset
  • Comfort working with technical concepts, data, and analytics
  • Ability to translate complex technology into clear, actionable plans
  • A customer-first mentality with a bias toward execution and outcomes
  • Thrive in fast-paced, high-growth environments

Benefits

  • Competitive, location-based pay
  • Comprehensive benefits package

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