Cresta
Real-Time Intelligence for Contact Centers
AI Deployment Manager
Artificial IntelligenceArtificial IntelligenceFull TimeRemoteTeam 51-200H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
55 days ago
Salary
Not specified
English
Job Description
• Lead end-to-end AI deployments, from kickoff to successful launch
• Own project planning, timelines, execution, and delivery across customer implementations
• Act as a trusted partner to customers, helping translate business goals into successful AI deployments
• Deploy and operationalize AI models across Cresta’s platform in partnership with internal teams
• Drive value realization, ensuring deployments deliver measurable results — not just go-live dates
• Guide customers confidently through every phase of deployment, keeping momentum high and stakeholders aligned
• Collaborate closely with Solutions Engineering, Product, Customer Success, and Engineering teams
• Anticipate risks, solve problems, and keep complex initiatives moving forward
Job Requirements
- Experience leading technical or AI-driven SaaS implementations
- Strong project management skills paired with a consultative mindset
- Comfort working with technical concepts, data, and analytics
- Ability to translate complex technology into clear, actionable plans
- A customer-first mentality with a bias toward execution and outcomes
- Thrive in fast-paced, high-growth environments
Benefits
- Competitive, location-based pay
- Comprehensive benefits package
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