Provide competent healthcare to patients and families, ensuring adherence to established standards. Facilitate health education, support staff development, and assist with procedures to improve quality of care and clinical outcomes.

Perform diversified secretarial duties, including scheduling appointments, maintaining files, and handling correspondence. Support management in a fast-paced environment while ensuring efficient communication and recordkeeping.

The representative will provide timely, accurate, and empathetic assistance to customers via phone and digital channels, focusing on resolving inquiries and guiding clients through product features. Key duties include responding professionally to contacts, identifying customer needs, documenting interactions in the CRM, and adhering to established protocols for various inquiries.

This role involves assisting and supporting sales associates and customers by handling inquiries in a courteous, timely, professional, and efficient manner to ensure complete guest satisfaction. Responsibilities include processing reservations, utilizing selling strategies to maximize revenue, and providing temporary coverage for Sales Supervisors when needed.