Support members via inbound calls by assisting with family leave claims, eligibility, timelines, and required documentation. Handle sensitive and emotional conversations with empathy while accurately documenting every interaction.

The Service Coordinator II manages service requests, system issues, and client needs, ensuring all correspondence meets company standards. This role involves advanced remote troubleshooting, scheduling technicians, and acting as an escalation point for complex service issues.

The attendant will support clients by organizing and coordinating customized service arrangements, including lodging, activities, and transportation. Primary duties involve researching options, securing and verifying reservations, and maintaining professional communication via phone and email.

We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs...