AVP, Change Manager

Vice PresidentVice PresidentFull TimeRemoteLeadTeam 1,001-5,000Since 2001Company SiteLinkedIn

Location

Illinois + 4 moreAll locations: Illinois, New Jersey, New York, North Carolina, Pennsylvania

Posted

2 days ago

Salary

$170K - $220K / year

Seniority

Lead

Bachelor Degree5 yrs expEnglishGuidewire

Job Description

• Implement business plans for technology and other operational process initiatives to ensure adequate integration of required skills, including business and function knowledge, change management, training, communications, business analysis, etc. • Specifically ensure effective collaboration across all teams • Provide thought leadership and oversee plans to ensure business satisfaction and adoption with technology and operations initiatives • Manage and prioritize User Acceptance Testing (UAT) plans by identifying resources and timelines • Partner with IT for planning and status meetings • Develop business user communications, and provide Stakeholder and Project Management Office updates • Function as the escalation path for business issues and decisions to support IT projects • Change champion for new technology and process adoption • Track metrics and measures of business/operational success • Create and maintain RAID log and escalate business related issues • Build and manage business go live cut over plans following playbook template including user training, communication plans and conversion shells to minimize business interruptions • Identify lessons learned for continuous improvement to implementation playbook • May have direct or matrix management responsibilities over subject matter experts (SME)

Job Requirements

  • Excellent communication, presentation, documentation skills.
  • Ability to communicate with all levels of the organization including technical staff, business users and executives.
  • Ability to multi-task in a fast- moving environment
  • Accurate, analytical and attention to detail
  • Big picture and customer service focused
  • Experience participating in IT related projects
  • Advanced Microsoft Skills including Visio, SharePoint, Excel and Powerpoint
  • 5+ years Insurance Operations, Project Management or Business Analysis Experience
  • Guidewire Policy Center and other Guidewire product experience is a plus
  • Project Management experience or certification is a plus
  • Bachelor’s Degree preferred
  • 10%-15% Travel

Benefits

  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
  • Pharmacy benefits with mail order options
  • Dental benefits including orthodontia benefits for adults and children
  • Vision benefits
  • Health Care & Dependent Care Flexible Spending Accounts
  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
  • Company-paid Disability benefits with very competitive salary continuation payments
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Competitive paid-time-off programs, including company-paid holidays
  • Competitive Parental Leave Benefits & Adoption Assistance program
  • Employee Assistance Program
  • Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits

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