• Works on highly complex, ambiguous customer challenges that require creative solution design, innovative technical approaches, and a thorough understanding of enterprise architectures • Educates customers on AI capabilities, security and risk considerations, and practical application, helping them evaluate how Workiva’s AI roadmap integrates with their existing AI frameworks • Expert in multiple domain areas, or expert in a primary domain with significant expertise in others, developing working knowledge of industries, departments, and use cases where Workiva can have an impact • Leads "Art of the Possible" workshops and multi-solution assessments to brainstorm cross-functional use cases, mapping the entire Workiva platform to the customer's broad strategic objectives (e.g., digital transformation, risk mitigation) • Operates as a strategic extension of the Enterprise Client Director, contributing to account planning, pipeline development, and long-term account strategy • Independently builds and nurtures deep, trusted relationships with technical champions, acting as the primary contact for architectural strategy and future-state discussions • Deliver world-class demo experiences that showcase the platform through clear, compelling storytelling tailored to executive audiences and business transformation goals • Exemplify best-in-class storytelling across demos, workshops, and customer engagements to drive strong commercial outcomes • Leads multi-solution, platform process assessments with customers and builds executive Proof of Concepts to validate requirements and prove value drivers • Leads the development of new frameworks, best practices, processes, and reusable assets that elevate the broader SC team • Mentors SCs across the organization, providing coaching on discovery, demo strategy, technical acumen, and executive communication • Partners closely with cross-functional teams such as Customer Success and Value Management to influence the account planning strategy and provide continuous support to our largest customers throughout the expansion lifecycle