Role Description

The Manager, Events is responsible for planning, executing, and delivering ISC2’s Americas-based events, with a primary focus on supporting the organization’s flagship conference, Security Congress, as well as additional in-person, hybrid, and virtual programs. This role serves as a key leader within the Americas Events team, translating event strategy into detailed plans and high-quality execution.

Reporting to the Senior Manager, Events, you will play a hands-on role in event planning, vendor management, budgeting, and on-site execution, while also supporting the development and coordination of your team members and external partners.

This position is not available to residents of California.

Responsibilities

• Lead the end-to-end operational planning and delivery of assigned Americas events, including ISC2’s flagship conference, Security Congress, and other in-person, hybrid, and virtual programs as assigned.
• Manage all event logistics, including venue sourcing, contract negotiations, vendor management, production timelines, and on-site execution.
• Develop and maintain detailed project plans, timelines, run-of-show documents, and production schedules to support seamless event delivery.
• Ensure events are delivered in alignment with approved budgets, timelines, and ISC2 brand and experience standards.
• Manage all on-site and pre-event logistics, including attendee flow, meeting room setup, Audio-Visual setup, staging, F&B, security coordination, and contingency planning.
• Lead the event planning lifecycle for assigned programs, translating portfolio strategy into detailed planning frameworks, timelines, and execution plans for the team.
• Define planning milestones, decision points, and readiness criteria to ensure events progress smoothly from concept through delivery.
• Travel to events to oversee on-site execution and resolve issues in real time.
• Own planning decisions for complex, high-visibility programs, serving as the escalation point for scope, timeline, budget, or delivery risks.
• Lead planning strategy for ISC2’s flagship conference and other complex in-person events, including sequencing of workstreams, vendor coordination models, and on-site operational plans.

Budgeting & Vendor Management

• Develop, manage, and track event budgets, forecasts, and cost-of-delivery for assigned programs.
• Monitor expenses and proactively identify risks, savings opportunities, or budget variances.
• Negotiate contracts with venues, production vendors, and suppliers to secure favorable terms and ensure alignment with organizational policies.
• Support post-event financial reconciliation and reporting.
• Serve as the primary point of contact for venues, vendors, production partners, and internal stakeholders for assigned events.
• Manage vendor relationships in line with agreed scopes, timelines, budgets, and SLAs.
• Partner with Legal, Finance, and the Senior Manager, Events to ensure contracts align with ISC2 policies and risk standards.

Team Leadership & Support

• Provide day-to-day guidance and operational support to event specialists on assigned programs.
• Serve as a mentor and escalation point for junior team members, supporting skill development and consistent execution.
• Collaborate closely with the Senior Manager, Events to align priorities, timelines, and resourcing requirements.
• Contribute to team process improvements, documentation, and best practices.

Cross-Functional Collaboration

• Partner with Event Marketing, Sponsorship Sales, Creative Services, Communications, and Content teams to support audience acquisition, sponsor fulfillment, and program delivery.
• Ensure timely coordination of deliverables across stakeholders to support a seamless attendee and partner experience.
• Support reporting and post-event analysis, including attendee feedback, vendor performance, and operational insights.
• Develop and maintain a working understanding of ISC2 certifications, membership value, products, and services to support effective member engagement and consistent event experience across in-person and virtual programs.

Behavioral Competencies

• Highly organized, detail-oriented, and execution-focused.
• Calm, confident event leader during live events.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Confident decision-maker with strong on-site presence and issue-resolution skills.
• Collaborative team player with a hands-on, solution-oriented mindset.
• Alignment with ISC2’s values and commitment to inclusive, high-quality experiences.

Qualifications

• Experience supporting large-scale multi-day conferences with high attendee volume.
• Demonstrated experience managing complex event logistics, production schedules, and on-site operations.
• Strong experience with vendor sourcing, contract negotiation, and supplier management.
• Proven ability to manage event budgets and financial tracking.
• Experience working cross-functionally with marketing, sales, creative, and content teams.
• Strong organizational, project management, and problem-solving skills.
• Proficiency with MS Office Suite and event management platforms (Cvent preferred).

Education and Work Experience

• Bachelor’s degree in event management, hospitality, marketing, business, or related field.
• 6+ years of experience planning and executing large-scale in-person events, conferences, or trade shows in the U.S.
• Experience managing teams or leadership experience preferred.
• Experience in technology, cybersecurity, SaaS, or membership-based organizations preferred.
• CMP or other event management certifications desirable.

Physical and Mental Demands

• Ability to travel (domestically) up to 20% to support events.
• Ability to work extended or irregular hours during peak event periods.
• Ability to stand for extended periods and lift up to 30 lbs. during on-site event support.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.