• Plan and coordinate all aspects of technical projects from initiation through delivery. • Help ensure service delivery success and customer satisfaction through effective project management. • Help manage incidents and communication to various clients. • Work closely with Senior Project Managers and Program Managers on project tasks and provide project status updates regularly. • Utilize Ahead systems and various management tools to maintain updated project information. • Assist in developing SOWs and customer presentations. • Develop customer relationships and aids in identifying additional sales opportunities. • Identify and execute on opportunities and efforts to ensure customer success. • Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables. • Develop and distribute project status reports to internal management and client project teams. • Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. • Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. • Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities.