Role Description

The Sr. CMS Specialist coordinates the publishing of content within Lexipol’s product delivery platform, with hands-on responsibility to author, test, and publish content, as well as responsibility to optimize the publication workflow. This role sits within the Content Quality and Operations Team.

In the rapidly evolving digital content landscape, a Sr. CMS Specialist’s ability to learn new technologies is not just an asset—it’s a necessity. We are seeking individuals who possess a natural curiosity and a resilient drive to explore, understand, and master emerging tools and platforms.

Key Responsibilities

• Use Lexipol’s proprietary content management system to publish policy content efficiently and accurately.
• Ensure content is accessible and formatted correctly.
• Coordinate weekly workload for CMS Specialists to align with organizational priorities.
• Use VBA scripting in Microsoft Word to review and manage documents with precision according to workflow requirements.
• Coordinate tracking of data needed for key performance metrics related to content production, and support reporting of it.
• Apply AP and in-house style guidelines rigorously in all editing, proofreading, and publication tasks.
• Collaborate effectively with Content team members, including program managers, editors, lawyers, and public safety content developers, to gather insights and provide feedback that optimizes the publication workflow and enhances content quality.
• Manage multiple projects simultaneously, working under tight deadlines without compromising on quality or accuracy.
• Train other employees to work within Lexipol’s product delivery platform effectively and troubleshoot technical issues that other users encounter.

Qualifications

• At least 3 years of experience in content production or publication, information systems management, or a related field.
• Excellent knowledge of standard English, with proven editing, proofreading, and content testing skills.
• Proficient in content management systems and capable of publishing and testing content within such platforms.
• Advanced/expert level proficiency in Visual Basic for Applications, and the Microsoft Office Suite.
• Basic to intermediate knowledge of HTML/XML and CSS, and UX principles for digital content.
• Experience with Wrike, Trello, Confluence, JIRA, or other similar workflow management systems.
• Familiarity with AP style.
• Ability to balance speed with meticulous attention to detail; thrives in a fast-paced, high-volume operation.
• Strong collaboration skills, with experience working alongside legal professionals and public safety experts preferred.
• Innately curious, constantly seeking out new knowledge and experiences, with the confidence to experiment with new technology and technical capabilities in support of innovation and continuous improvement.
• Bachelor’s degree in Communications, Information Systems, Information Management, or related field.

Requirements

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment or student Visa at this time.

Benefits

• Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
• The hourly rate for this role is $36.40 per hour, depending on experience.