Role Description

This role will primarily assist military families during their PCS/relocation.

• Some day shifts are available; candidates should be open to working nights and weekends.
• Schedule is based in EST, but candidates can work from anywhere in the Lower 48/CONUS.
• Night shifts typically will be from 3p-11p EST, with weekend coverage options including all shifts.
• Candidates can pick their schedules from options provided by the client.
• PT and FT options are available.
• This is a 1099/independent contractor role.
• Pay rate starts at $15 per hour.
• The role is fully virtual.
• Anticipated hours are 30-40 per week, with some flexibility.
• Hours may increase during peak PCS season, such as summer.
• Contractors can make their own schedule within a set range provided by the client.
• Open to CONUS based candidates only.
• Employer will consider applicants for both the Relocation Guide and the 3D Estimator role.
• This is a customer-focused role; customer service and communication skills are essential.

Qualifications

• Ability to quickly multi-task across multiple software systems simultaneously.
• Flexibility to work nights, weekends and/or alternative shifts.
• High school diploma or greater.
• Previous sales and/or logistics experience is a plus but not a must.

Requirements

• Connect naturally with customers across multiple communication channels (video chat, text, phone, email, live chat).
• Find immense satisfaction in helping others through life-changing experiences.
• Thrive in a fast-paced team environment, but also productive when working autonomously.
• Motivated to provide feedback to developers and executive staff that would enhance the product as well as the overall customer experience.

Benefits

• Work from anywhere in the Lower 48/CONUS.
• Flexible scheduling options.
• Opportunity to assist military families during their relocation.

Company Description

At Virtual Moving Tech, our mission is to modernize military HHG moving so that it is simple and straightforward. We combine one-on-one coaching with cutting-edge technology to deliver a highly personalized experience to individuals and families as they prepare for an upcoming move.

• VMT serves military members proudly, as well as employees of Fortune 500 companies.
• Our upstate New York based, family-run business is multi-generational in the moving and storage industry.
• We recognize that our success is tied to the success that you have utilizing our services with your customer base.
• We built our reputation helping moving companies excel in the digital era.