• Proven ability to manage multiple field service projects from initiation to completion • Plan, coordinate, and oversee IT field service projects including hardware deployments, network installations, and infrastructure upgrades • Manage to ensure timely and quality service delivery • Serve as the primary point of contact for clients, ensuring clear communication and satisfaction • Track project milestones, budgets, and deliverables using project management tools • Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships