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AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Remote Member Experience Advisor

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 5,001-10,000

Location

United States

Posted

2 days ago

Salary

$95K - $110K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Looking for a career that offers long-term growth, flexibility, and meaningful work? AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to build sustainable careers while making a real impact.

Whether you’re experienced or transitioning into a new field, you’ll receive structured training, mentorship, and the tools needed to succeed in a fully remote environment.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Weekly direct deposit

Monthly and quarterly performance bonuses

Union representation through OPEIU Local 277

Leadership development and advancement opportunities

Recognition programs, conferences, and performance-based travel incentives

A collaborative, growth-focused team culture

What You’ll Do

Conduct scheduled virtual consultations with individuals and families

Educate clients on available benefit options in a clear, professional manner

Provide personalized recommendations based on individual needs

Guide clients through enrollment and provide ongoing support

Maintain accurate digital records and manage follow-up communication

Build long-term client relationships through consistent service

Participate in training, mentorship, and team development sessions

Who Thrives in This Role

Goal-driven professionals who value growth and accountability

Strong communicators who enjoy helping others

Self-motivated individuals comfortable working independently

Organized professionals who manage time and priorities effectively

Candidates confident using Zoom and digital platforms

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

Eligible to obtain a Life & Health Insurance License (licensing support provided)

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on service, integrity, and long-term relationships, with a strong focus on supporting both our clients and our team members.

Apply today to build a flexible, purpose-driven career with long-term growth potential.

Job Requirements

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam
  • Must be physically located within the United States
  • Eligible to obtain a Life & Health Insurance License (licensing support provided)

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