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With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Remote Member Engagement Coordinator

Customer Success ManagerCustomer SuccessFull TimeRemoteMid LevelTeam 5,001-10,000

Location

United States

Posted

1 day ago

Salary

$95K - $110K / year

Seniority

Mid Level

ZoomDigital documentationComplianceClient supportEnrollment support

Job Description

AO Globe Life is seeking motivated, growth-oriented professionals who want to launch long-term careers in a fully remote environment. This opportunity is ideal for individuals who value structure, mentorship, and meaningful work while building skills that support long-term professional development.

With comprehensive training, ongoing support, and pre-qualified client consultations, you’ll be set up to focus on developing your abilities and delivering strong client experiences from day one.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Weekly direct deposit

Monthly and quarterly performance bonuses

Union representation through OPEIU Local 277

Leadership development and advancement opportunities

Recognition programs and performance-based incentives

A stable organization with a 70+ year legacy of service

What You’ll Do

Connect with individuals who have requested information about benefit programs

Understand each client’s needs and provide clear, personalized guidance

Explain available coverage options in a professional, easy-to-understand manner

Support clients through the enrollment process and provide follow-up communication

Assist existing clients with updates, reviews, and general support

Maintain accurate digital documentation and ensure compliance standards

Participate in training sessions, mentorship programs, and team collaboration

Who Thrives in This Role

Strong communicators who enjoy helping others

Self-motivated professionals comfortable working independently

Organized individuals who can manage time and responsibilities effectively

Candidates confident using Zoom and digital tools

Individuals open to coaching, mentorship, and continuous development

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

Eligible to obtain a Life Insurance License (licensing support provided)

About AO Globe Life

For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team.

Apply today to begin building a flexible, purpose-driven career with long-term growth potential.

Job Requirements

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam
  • Must be physically located within the United States
  • Eligible to obtain a Life Insurance License (licensing support provided)

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