With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Remote Member Relations Associate
Location
United States
Posted
2 days ago
Salary
$95K - $110K / year
Seniority
Mid Level
No structured requirement data.
Job Description
AO Globe Life is hiring motivated, service-oriented professionals to join our growing remote team. This opportunity is ideal for individuals who want to build a long-term career in a structured, supportive environment while making a meaningful impact on the families we serve.
With comprehensive training, pre-qualified client consultations, and a fully remote setup, you’ll be positioned to focus on professional growth and delivering strong client experiences from day one.
What You’ll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Pre-qualified client consultations provided — no cold outreach required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Union representation through OPEIU Local 277
Leadership development and advancement opportunities
Recognition programs and performance-based incentives
A stable organization with a 70+ year legacy of service
What You’ll Do
Connect with individuals who have requested information about benefit programs
Understand client needs and provide clear, personalized guidance
Explain available coverage options in a professional, easy-to-understand manner
Support clients through the enrollment process and provide follow-up communication
Assist existing clients with updates, reviews, and general support
Maintain accurate digital records and ensure compliance standards
Participate in training sessions, mentorship programs, and team collaboration
Who Thrives in This Role
Strong communicators who enjoy working with people
Self-motivated professionals comfortable working independently
Organized individuals who can manage schedules and tasks effectively
Candidates confident using Zoom and digital platforms
Individuals open to coaching, mentorship, and continuous development
Customer service or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States
Eligible to obtain a Life Insurance License (licensing support provided)
About AO Globe Life
For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team.
Apply today to begin building a flexible, purpose-driven career with long-term growth potential.
Job Requirements
- Authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with webcam
- Must be physically located within the United States
- Eligible to obtain a Life Insurance License (licensing support provided)
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Senior Director Analyst, Customer Experience – Marketing & Communications Practice
GartnerWe deliver actionable, objective insight that drives smarter decisions and stronger performance.
Senior Director Analyst driving Customer Experience strategy at Gartner
Customer Support Manager
SageSage is a business management and computer software company that provides small-to-midsize companies with a wide range of user-friendly, online and cloud busine
Lead a customer support team to resolve complex client issues, enhance service efficiency, and mentor staff while monitoring performance metrics to ensure high levels of customer satisfaction and effective communication.
Senior Customer Service and Treasury Specialist
OneDigitalFierce Advocates of Health, Success and Financial Security
Manage and resolve gift card issues, oversee call center operations, collaborate with departments on Treasury matters, and ensure timely resolutions for payroll issues while maintaining a strong customer service focus.
Voice Operations Specialist, Customer Support and High-Value Programs
Uphold, Inc.Uphold, Inc. provides a digital money platform with financial services in 250+ currencies for members around the world. As an employer, Uphold looks for applica
Lead optimization of voice support strategies, ensuring accountability for KPIs and service standards. Collaborate with cross-functional teams to enhance customer satisfaction and streamline operational efficiency. Drive continuous improvement...


