AIL logo
AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Remote Member Relations Associate

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 5,001-10,000

Location

United States

Posted

2 days ago

Salary

$95K - $110K / year

Seniority

Mid Level

No structured requirement data.

Job Description

AO Globe Life is hiring motivated, service-oriented professionals to join our growing remote team. This opportunity is ideal for individuals who want to build a long-term career in a structured, supportive environment while making a meaningful impact on the families we serve.

With comprehensive training, pre-qualified client consultations, and a fully remote setup, you’ll be positioned to focus on professional growth and delivering strong client experiences from day one.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Weekly direct deposit

Monthly and quarterly performance bonuses

Union representation through OPEIU Local 277

Leadership development and advancement opportunities

Recognition programs and performance-based incentives

A stable organization with a 70+ year legacy of service

What You’ll Do

Connect with individuals who have requested information about benefit programs

Understand client needs and provide clear, personalized guidance

Explain available coverage options in a professional, easy-to-understand manner

Support clients through the enrollment process and provide follow-up communication

Assist existing clients with updates, reviews, and general support

Maintain accurate digital records and ensure compliance standards

Participate in training sessions, mentorship programs, and team collaboration

Who Thrives in This Role

Strong communicators who enjoy working with people

Self-motivated professionals comfortable working independently

Organized individuals who can manage schedules and tasks effectively

Candidates confident using Zoom and digital platforms

Individuals open to coaching, mentorship, and continuous development

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

Eligible to obtain a Life Insurance License (licensing support provided)

About AO Globe Life

For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team.

Apply today to begin building a flexible, purpose-driven career with long-term growth potential.

Job Requirements

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam
  • Must be physically located within the United States
  • Eligible to obtain a Life Insurance License (licensing support provided)

Related Job Pages

More Customer Support Jobs

Gartner logo

Senior Director Analyst, Customer Experience – Marketing & Communications Practice

Gartner

We deliver actionable, objective insight that drives smarter decisions and stronger performance.

Customer Support2 days ago
Full TimeRemoteTeam 10,001+Since 1979H1B Sponsor

Senior Director Analyst driving Customer Experience strategy at Gartner

Texas
$172K - $202.5K / year
Sage logo

Customer Support Manager

Sage

Sage is a business management and computer software company that provides small-to-midsize companies with a wide range of user-friendly, online and cloud busine

Customer Support2 days ago
Part TimeHybridTeam 1,001-5,000

Lead a customer support team to resolve complex client issues, enhance service efficiency, and mentor staff while monitoring performance metrics to ensure high levels of customer satisfaction and effective communication.

MS Officemulti-channel contact center softwareclient communication tracking softwareFrench
Georgia
OneDigital logo

Senior Customer Service and Treasury Specialist

OneDigital

Fierce Advocates of Health, Success and Financial Security

Customer Support2 days ago
Full TimeHybridTeam 1,001-5,000Since 2000H1B Sponsor

Manage and resolve gift card issues, oversee call center operations, collaborate with departments on Treasury matters, and ensure timely resolutions for payroll issues while maintaining a strong customer service focus.

Customer SupportTreasury
Georgia

Voice Operations Specialist, Customer Support and High-Value Programs

Uphold, Inc.

Uphold, Inc. provides a digital money platform with financial services in 250+ currencies for members around the world. As an employer, Uphold looks for applica

Customer Support2 days ago
Full TimeHybrid

Lead optimization of voice support strategies, ensuring accountability for KPIs and service standards. Collaborate with cross-functional teams to enhance customer satisfaction and streamline operational efficiency. Drive continuous improvement...

Customer SupportQuality AssuranceReportingComplianceSQLExcelData AnalysisSOP CreationProblem-Solving
Florida