Civitech
We develop technology and data products that help Democratic candidates win and progressive causes succeed.
Operations Lead
Location
Texas
Posted
45 days ago
Salary
$95K - $117K / year
3 yrs expEnglish
Job Description
• Own HubSpot as the system of record, supporting Marketing, Sales, and Client Success as the primary point of contact for CRM operations
• Manage and optimize HubSpot configuration, including properties, lifecycle stages, lead status, permissions, and integrations
• Build and maintain reports and dashboards that provide clear visibility into funnel performance, campaign impact, and revenue outcomes
• Ensure leads are accurately captured, routed, scored, and attributed, maintaining consistent data flow across marketing, sales, and CS
• Implement and maintain lead qualification, scoring, and attribution models based on agreed-upon GTM strategy
• Design, build, and manage workflows to support lead routing, lifecycle automation, and internal processes
• Execute and support email campaigns, nurture programs, and sales sequences across multiple audiences and brands
• Create and manage audience segmentation to deliver targeted messaging at the right stage of the customer journey
• Establish and enforce operational standards, including naming conventions, documentation, and governance for HubSpot assets
• Partner with Marketing, Sales, and CS leaders to translate operational needs into scalable systems and processes
Job Requirements
- 3+ years of experience in Marketing Operations, Revenue Operations, or CRM systems roles with hands-on ownership of HubSpot
- Expertise configuring and administering HubSpot, including properties, lifecycle stages, lead status, workflows, permissions, and integrations
- Experience managing lead capture, routing, scoring, attribution, and cross-team data flows between marketing, sales, and customer success
- Proficiency building dashboards and reports that surface funnel performance, campaign impact, and revenue outcomes
- Hands-on experience executing and supporting email campaigns, nurture programs, and sales sequences within HubSpot
- Ability to design and maintain complex workflows for lifecycle automation, internal processes, and operational efficiency
- Experience developing audience segmentation and targeting frameworks across multiple personas, products, or brands
- Analytical skills with the ability to interpret data, identify issues, and translate insights into operational improvements
- Highly process-oriented with experience establishing governance, documentation, and naming conventions for CRM and marketing automation systems
- Comfortable serving as the primary HubSpot point of contact for multiple teams, balancing competing priorities and requests
Benefits
- Medical, Vision, & Dental Insurance
- 401(k) plan
- Employee Stock Options
- Employer-paid Life Insurance
- Short/Long Term Disability Insurance
- Flexible Time Off & Paid Company Holidays
- Flexible Spending Account
- Parental Leave
- Flexible Schedules
- Professional Development Stipend
- Monthly Office Upkeep Stipend