• Build and maintain strong, long-lasting relationships with both new and existing clients. • Serve as the primary point of contact for client inquiries, concerns, and support needs. • Proactively understand client needs, objectives, and challenges to provide tailored solutions. • Ensure high client satisfaction and retention through ongoing communication and support. • Identify and pursue new business opportunities through prospecting, networking, cold calling, and email outreach. • Execute strategic sales plans to achieve and exceed monthly, quarterly, and annual revenue targets. • Conduct thorough needs assessments and present compelling product/service demonstrations and proposals to prospective clients. • Negotiate contracts, terms, and pricing to close deals effectively and ethically. • Identify opportunities for upselling and cross-selling within existing accounts. • Collaborate effectively with internal teams (e.g., marketing, product, client experience, implementation, etc.) to ensure seamless client onboarding and satisfaction. • Maintain accurate and up-to-date records of all client interactions, sales activities, and forecasts in the CRM system (e.g., Salesforce, HubSpot). • Prepare and deliver regular reports on sales performance, market trends, and client feedback to management. • Stay informed about industry trends, market developments, and competitor activities to inform sales strategies.