Brown and Caldwell is the largest engineering consulting firm solely focused on the U.S. environmental sector
Client Service Manager
Location
California
Posted
2 days ago
Salary
$77 - $115 / hour
Seniority
Lead
Job Description
Job Requirements
- 15+ years of experience in the A/E/C industry supporting public water, wastewater, or municipal infrastructure clients.
- Experience in a Client Service Manager, Account Manager, Pursuit Lead, Project Director, or similar relationship-focused role.
- Demonstrated success in cultivating and expanding long-term client partnerships and achieving growth objectives.
- Proven ability to win highly competitive projects through disciplined capture planning and positioning.
- Understanding capital planning, funding mechanisms, regulatory drivers, and utility operations.
- Experience collaborating with technical delivery teams, pursuit teams, and executive leadership.
- Proven ability to recruit, develop, and mentor high-performing teams, fostering a culture of collaboration and growth.
- Effective communication and facilitation skills with the ability to influence without formal authority.
- Knowledge of large-scale CIP programs, alternative delivery models, and advisory/strategic services.
- Working knowledge of engineering scopes, project schedules, and project delivery risks.
Benefits
- medical
- dental
- vision
- short and long-term disability
- life insurance
- an employee assistance program
- paid time off and parental leave
- paid holidays
- 401(k) retirement savings plan with employer match
- performance-based bonus eligibility
- employee referral bonuses
- tuition reimbursement
- pet insurance
- long-term care insurance
Related Guides
Related Categories
Related Job Pages
More Client Services Representative Jobs
The Client Services department partners with customers to ensure long-term success. Client Services Specialists are responsible for guiding and assisting participants throughout the entire verification process by communicating between the client and cross-functional internal team...
The Client Services Representative will assist clients by coordinating personalized service arrangements and ensuring a smooth experience, which involves connecting with clients to understand preferences and presenting suitable options. Responsibilities also include managing confirmations, tracking updates, maintaining accurate documentation, and providing timely follow-up to ensure client satisfaction.
We are seeking a detail-oriented and organized Remote Junior Travel Coordinator to join our team. In this role, you will support the planning and coordination of travel arrangements by researching destinations, preparing quotes, and organizing itinerar...
Title: Honeymoon Coordinator – Help Couples Plan the Perfect Start to Their Forever**Are you passionate about travel and helping couples create unforgettable honeymoon experiences? We are looking for an enthusiastic Honeymoon Coordinator to join our ...

