• Owning one or more key product features within the Drug Information portfolio, guiding them from concept through delivery and adoption. • Translating qualitative and quantitative customer insights into clear product requirements and prioritized roadmaps. • Prioritizing product backlog, ensuring backlog is transparent and understood by stakeholders. • Working closely with product development on execution of backlog items to ensure deliverables meet requirements. • Partnering closely with Technology, Content, Commercial, and Clinical teams to deliver product releases that meet quality, usability, and performance standards. • Responding to customer support issues and enhancement requests. • Ensuring compliance with regulatory and data integrity requirements relevant to drug information systems. • Engaging directly with pharmacists, clinicians, and health IT customers to deeply understand their workflows, challenges, and emerging needs. • Maintaining awareness of market trends, competitive dynamics, and regulatory changes shaping the drug information landscape. • Segmenting customers and identify opportunities to tailor product features for specific user groups or markets. • Supporting the development of product vision and strategy aligned with Elsevier’s Clinical Solutions objectives. • Using data-driven insights and KPIs to track adoption, engagement, and customer value. • Developing and communicate business cases for investment, grounded in commercial and clinical impact. • Working with Product Marketing and Commercial teams to prepare go-to-market materials and enable successful launch and adoption of new features. • Collaborating with internal stakeholders across Technology, UX, Operations, and Customer Success to ensure smooth execution and continuous improvement. • Serving as a key liaison for feedback loops—both gathering insights from customers and sharing product direction internally.