Moon Social logo
Moon Social

Scaling businesses and personal brands with viral content.

Implementation Manager

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 1-10Since 2023Company SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

• Manage the end-to-end implementation lifecycle for new clients • Technically develop and configure client-specific Product Catalogs • Own and maintain the internal Master Library • Manage the library of 3D assets and partner supplier catalogs • Identify bottlenecks in onboarding workflow and implement solutions • Develop and deliver training programs for customers • Oversee timelines and deliverables for multiple implementations

Job Requirements

  • 5+ years of experience in cabinet software and woodworking software industry
  • Bachelor's degree or higher preferred
  • Experience in customer service and customer collaboration
  • Experience implementing customer solutions

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours

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