Upstart logo
Upstart

Our mission is to enable effortless credit based on true risk.

Principal Product Manager, Agentic Platform

Product ManagerProduct ManagerFull TimeRemoteLeadTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$187.9K - $260K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

• Set and drive the long-term vision and multi-year strategy for Upstart’s Agentic Platform, establishing it as a foundational capability across the company • Own and evolve the platform roadmap, making high-leverage prioritization decisions that balance speed, safety, scalability, and business impact • Lead the development of intuitive, high-quality product experiences that enable non-technical users to build, test, and deploy agents without writing code • Establish best-in-class evaluation, simulation, and safety frameworks to ensure agents are reliable, compliant, and production-ready in a regulated environment • Define the architectural strategy for agentic systems, including orchestration, tool usage, memory, retrieval (RAG), and state management • Drive company-wide adoption by partnering with senior stakeholders across engineering, legal, compliance, and operations to identify opportunities and embed the platform into critical workflows • Make strategic decisions on model lifecycle management (frontier vs. fine-tuned/distilled), optimizing for cost, latency, and performance at scale • Define and standardize human-in-the-loop patterns, ensuring seamless and auditable transitions between agents and human operators • Translate complex AI and system design concepts into clear, actionable direction for both technical and non-technical stakeholders • Raise the bar for product management across the organization by mentoring other PMs and influencing best practice.

Job Requirements

  • BA/BS in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience
  • 8+ years of product management experience, including ownership of complex technical or platform products
  • Strong foundation in machine learning concepts and modern AI systems (e.g., LLMs, RAG, tool-calling, memory)
  • Experience leading cross-functional teams to deliver AI/ML-powered products from concept to production at scale
  • Demonstrated ability to define product strategy and drive alignment across senior stakeholders in ambiguous, fast-moving environments
  • Excellent problem-solving, communication, and organizational leadership skills.
  • Background in machine learning engineering or research prior to transitioning into product management
  • Experience building and scaling platforms or internal tools used by multiple teams
  • Experience operating in highly regulated industries (e.g., fintech, healthcare), with a strong understanding of compliance and risk considerations
  • Deep familiarity with evaluation frameworks, simulation environments, and model performance measurement
  • Strong product intuition and design sensibility, particularly for tools serving non-technical users
  • Track record of influencing org-level decisions and driving adoption of new platforms or technologies.

Benefits

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
  • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
  • Health Savings Account contributions from Upstart for eligible plans
  • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
  • Paid time off, sick and safe time, and company holidays
  • Paid family and parental leave to support caregiving and major life moments
  • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).

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