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Technical Customer Success Manager, FED TEAM
Location
District Of Columbia + 3 moreAll locations: District Of Columbia, Maryland, Virginia, Washington
Posted
2 days ago
Salary
$130K - $165K / year
Seniority
Mid Level
Job Description
Job Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH).
- 2+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role.
- 5+ years experience in network engineering, architecture, support, or design.
- 5+ years experience in service delivery or technical account management in post- and/or pre-sales environments.
- Strong communication and presentation skills across technical and executive audiences.
- 3+ years experience in IT, security, healthcare tech, or similar environments.
- Familiarity with network protocols across OT/ICS, biomedical, or traditional IT infrastructures.
Benefits
- comprehensive health benefits
- discretionary time off
- paid holidays including monthly me days
- highly inclusive and diverse workplace
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