• Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation • Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content • Leverage AI tools such as Claude Code, CodeRabbit, and Copilot to work more efficiently • Contribute to web content design–a content design background is a plus • Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications • Partner with content specialists to define documentation standards and best practices • Participate in assessing and proposing software and methods to continuously improve our documentation processes • Write and revise content/test features with the customer experience as the primary driver • Engage in community discussions with OSS, prospective, and paying customers • Be part of a diverse remote distributed team