• Embed within strategic customer organizations to understand their business processes, operations, and goals • Identify and deliver high-impact technical solutions that drive organizational transformation and measurable results • Act as a thought leader and trusted advisor to senior executives, translating Airtable’s value into customer-specific language • Rapidly prototype and deploy solutions to accelerate time to value and drive adoption • Lead innovation and solution ideation workshops with key customers • Guide clients in building custom solutions, driving adoption, and ensuring successful change management • Provide real-world product feedback to influence Airtable’s roadmap • Evangelize and expand use cases, driving account growth and AI adoption • Reduce risk of churn and contraction by establishing trust and technical expertise • Leverage creative storytelling to communicate complex technical concepts • Travel to customer sites as needed