• Execute divisional strategy within the assigned business group; translate strategy into clear, actionable plans. • Own revenue, margin, utilization, and forecast accuracy for the group. • Participate in quarterly and annual client planning sessions to challenge thinking, shape strategic direction, and identify cross-sell/upsell opportunities. • Drive organic growth and account expansion through proactive client growth planning for high-priority accounts. • Take a leadership role in RFP responses and new business development initiatives. • Identify opportunities to expand service offerings; partner with the SVP and Executive Leadership Team to build and execute growth plans. • Oversee and manage budgets, staffing plans, and resource allocation to ensure financial stability and delivery efficiency. • Ensure achievement of revenue targets and utilization thresholds, including target billable hours. • Conduct regular reviews of team structure and talent deployment to optimize growth, performance, profitability, and development. • Mobilize resources across groups and enterprise-wide as needed to ensure seamless delivery and service excellence. • Drive adoption of processes and tools to elevate quality, consistency, and efficiency across deliverables. • Build trusted relationships with senior client stakeholders and act as a strategic advisor. • Champion the integrity, quality, and compliance of all client deliverables. • Ensure all work meets the highest standards of scientific accuracy, regulatory compliance, and client expectations. • Lead Business/Functional Leads within the group; develop next-level leaders and drive succession planning. • Foster a people-first, high-performance culture focused on collaboration, growth, and accountability. • Serve as a visible, engaged mentor and role model. • Champion knowledge sharing and elevate business acumen across all levels of the organization. • Collaborate closely with peer Group Leads and functional partners to advance the One Citrus vision. • Provide regular performance and business updates to the SVP.