This role involves coordinating all aspects of medical appointment scheduling across the system, including managing facility resources, physician availability, authorizations, and insurance verification to ensure an exceptional customer experience. Core functions include receiving and initiating calls to schedule, reschedule, or cancel appointments, providing pre/post-test instructions, and setting payment expectations for patients.

Provide administrative support by processing U.S. Passport applications, verifying documents, and resolving customer inquiries. Maintain records and manage office tasks while ensuring compliance with federal guidelines and policies.

Oversee library operations, supervise student staff, and enhance patron services. Contribute to policy development and maintain a secure environment, ensuring efficient access to resources and support for library users.

Provide essential support to senior leaders by managing complex calendars, coordinating travel arrangements, and preparing expense reports, while ensuring operational efficiency and contributing to key projects and initiatives.