The Advisor - Field Services Workforce Management is responsible for field scheduling, managing technician assistance calls, and accurately dispatching pending orders according to protocols. This role also involves managing order and trouble ticket escalations, investigating overdue orders, and ensuring accurate updates to billing and facilities systems following work completion.

Client Care Consultant developing long-term client partnerships for fundraising programs

This role utilizes clinical skills to coordinate, document, and communicate all aspects of the utilization/benefit management program, applying clinical judgment to render coverage determinations across the continuum of care. The consultant will also coordinate with providers, identify at-risk members, and facilitate referrals to integrate with other services.

Contractors will provide functional or technical expertise for Ellucian Banner projects, supporting implementations, upgrades, migrations, and optimizations across various higher education needs. Responsibilities also include troubleshooting system issues, collaborating with stakeholders, developing documentation, and participating in project planning sessions.