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Highmark Health

Creating remarkable health experiences, freeing people to be their best.

HR Shared Services Administration Specialist

Human ResourcesHuman ResourcesFull TimeRemoteSeniorTeam 10,001+Since 1852H1B SponsorCompany SiteLinkedIn

Location

Louisiana + 4 moreAll locations: Louisiana, North Carolina, Maryland, Pennsylvania, Washington

Posted

1 day ago

Salary

$26 - $41 / hour

Seniority

Senior

Bachelor Degree3 yrs expExperience acceptedEnglish

Job Description

• Accurately perform day-to-day transactional and administrative processes in support of the assigned HR Shared Services team. • Responsible for timely completion of fulfillment activities and customer inquiries. • Responsible for customer focused ongoing communication with current and former employees related to service requests and case management resolution. • Perform scheduled audits related regulatory compliance and policy provisions specific to assigned HR Shared team initiatives and programs. • Complete projects and studies as needed, utilizing professional judgment and professional knowledge. • Regularly assess services and process and proactively identify areas of opportunity for improvement. • Maintain detailed process/procedure documentation and update, as needed. • Meet customer commitments on-time. • Ensure KPI customer satisfaction levels remain high from both internal staff and external customers. • Participate as a team member in the requirements, design, and testing of new systems, enhancements to existing systems, and production support. • Identify and escalate issues to HR systems support teams for analysis and resolution.

Job Requirements

  • Bachelor's degree in Human Resource or related field
  • 3 years progressive experience in one (1) or more of the following TR disciplines: broad-based Compensation, Health & Welfare and Retirement Benefits Programs, Leave Administration, Talent Acquisition Operations, Audit and Regulatory Compliance.
  • Demonstrated familiarity with UKG systems.
  • Experience with case management related to leaves of absence.
  • Familiarity and experience with the Workday platform.
  • Must be fluent in English.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

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