Role Description

Kin Insurance continues to grow; as we expand into territories we haven’t been to before, we are looking for an experienced Licensed Sales Manager to help continue to build and lead our sales teams. Our Sales Managers play a key role in the growth and success of Kin.

As a Sales Manager, you will help to hire, develop, and manage our front-line Sales Agents through strategic mentoring to guide them toward achieving sales targets and goals. Because we are a cross-functional organization, you will partner with other departments to ensure your team has the tools they need to be successful. As we change the way our customers purchase insurance and interact with their agents, we value your point of view and expertise on areas of improvement that we can bring to our teams.

Your responsibilities

• Developing and implementing strategic sales plans to achieve company goals and exceed daily, weekly, and monthly quotas.
• Thoughtfully coaching, empowering, and engaging 12-14 diverse Kin Sales Agents.
• Meeting/exceeding target performance plan and objective standards for our agents.
• Providing data reporting, analysis, and tracking of team sales performance and individual Agent performance.
• Establishing productive and professional relationships with key personnel in other departments.
• Collaborating with cross-functional teams to drive product development and enhancements.
• Developing and implementing new sales initiatives, strategies, and programs to help drive production.
• Assisting in recruiting, interviewing, onboarding, and training of new Sales Agents.

Success in this role

In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward. Along the way, you’ll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you’ve helped make.

• Ability to acclimate to Kin’s systems, tools, and processes while successfully overseeing a group of experienced Sales Agents.
• Capability to consistently understand, explain, and drive metrics while finding coaching opportunities, celebrating team wins, and ensuring customer satisfaction.

What you’ll bring

• 5+ years of sales experience with 2+ years of managing Sales Agents.
• You possess an active Property and Casualty (P&C) or Personal Lines (PL) license.
• Consistent track record of meeting and exceeding sales goals and performance metrics.
• Mastery of the insurance sales process from beginning to end with the ability to train and enhance internal processes.
• Proficiency with sales software (CRM), reporting tools, and using data to help drive decisions.
• Dedication to understanding agent and customer needs and delivering tailored solutions that focus on both needs.
• You thrive in a fast-paced, changing environment by maintaining a genuine positive and collaborative attitude.

Shift & Training Requirements

• Must be available Monday–Friday for 9am - 6pm CST shift.
• Rotating Saturday shift required every 4–6 weeks.

How we hire

We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until March 6, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.

• Prompt updates and feedback following interviews.
• Interviews with recruiters, hiring managers, and members of teams.
• Skills assessment relevant to the position, if applicable.
• Genuine, thoughtful human interaction at every step.

How we support you

We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.

Core Benefits

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level.
• 401(k) with company match up to 4% of eligible earnings.
• Multiple medical plan options, plus dental and vision coverage.
• Company-funded HSA contributions (based on medical plan selection).
• Company-paid life insurance and short-term disability.

Health & Wellbeing

• A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance.
• Access to mental health support and confidential counseling resources.
• Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays.
• Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents.

Growth & Development

• Career mobility and internal growth opportunities across the organization.
• Professional development budgets for certifications, conferences, and learning available, subject to management approval.

How we work

We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers.

• Run through walls, together.
• Raise the bar. Drop the ego.
• Act like an owner.
• Operate lean. Deliver more.
• Keep asking ‘What if?’

Where we work

We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.

• For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.
• For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.
• For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered.

EEOC statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com.