• Architect the Workflow: Immediately take the lead on establishing our project management ecosystem in Jira. You will define the processes, create the timelines, and ensure the system is built for long-term scalability. • Drive Team Accountability: Act as the "Orchestrator" for the team. You’ll ensure that delegated tasks are moving forward, deadlines are respected, and blockers are removed before they impact delivery. • Optimize and Automate: Run our daily operations with an eye for improvement. You will identify repetitive manual processes and implement automation solutions to increase our team’s velocity. • Own Daily Execution: Manage the essential "non-automatable" tasks. From troubleshooting to validation, you’ll ensure that the daily engine of the business is running smoothly and reliably. • Be the Client Voice: Serve as a trusted point of contact for our clients. You will translate complex internal progress into clear, professional weekly status updates and interface directly with partners to ensure their needs are met. • Bridge the Technical Gap: Use your technical fluency to navigate the nuances of our stack—knowing when an issue lies within an API, an SFTP transfer, or a process logic error.