A leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions.
AVP, Contact Center Sales
Location
United States
Posted
4 days ago
Salary
Not specified
Seniority
Lead
Job Description
Job Requirements
- 12+ Years of Strategic Sales: Proven experience in a leadership or 'Player-Coach' capacity within SaaS, CCaaS, or CX software sectors.
- Direct Sales Pedigree: A documented history of overachieving 7-figure and 8-figure annual quotas within the enterprise space.
- AI & Cloud Fluency: Deep technical literacy regarding cloud architectures and the application of Generative AI within contact center environments.
- Executive Presence: The ability to move seamlessly from a technical demo with an IT Manager to a strategic 'Business Outcome' discussion with a CEO or COO.
- Competitive Intelligence: A nuanced understanding of the CCaaS competitive landscape (e.g., Nice, Five9, Genesys, Talkdesk) and the ability to articulate RingCentral’s unique value proposition.
- Entrepreneurial Agility: The ability to thrive in a fast-paced environment, adapting strategies in real-time based on market shifts and product evolution.
- Education: Bachelor’s degree required; MBA or equivalent leadership experience preferred.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program
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