• The Strategic Communications Specialist plays a key role in developing and managing multi-channel digital communications campaigns across the company. • This role is responsible for communicating effectively across a growing platform of digital channels and assisting in leading internal communications strategies that support multiple company initiatives. • That means working directly with corporate support department leaders to plan and run communications campaigns that reach our network of 650+ repair centers and corporate support functions. • Develop and distribute professional announcements, manage content on our corporate intranet, and build engaging campaigns that hit deadlines and move the needle on company goals. • Develop communication plans aligned to business initiatives, including target audiences, messaging strategy, timelines, and channel selection. • Support change management communications for new initiatives, rollouts, and organizational updates. • Partner with the Communications team and Advertising department to develop and launch campaigns that strengthen the Crash Champions brand for both internal and external audiences. • Help shape internal marketing campaigns that boost team member retention and engagement. • Collaborate with teams across the organization, including senior leadership, to move projects forward and respond to requests. • Consult with department leaders to clarify communication goals and recommend the most effective approach. • Write, edit, and proofread content to ensure clarity, tone consistency, brand alignment, and compliance with company standards. • Support urgent communications, time-sensitive announcements, and crisis communications as needed, ensuring accuracy and fast turnaround. • Ensure consistent messaging and brand voice across all communication channels. • Jump in on a variety of marketing and communications projects as needed.