• Support RSMs during customer presentations, product demonstrations, and technical discussions. • Identify and qualify potential customers through market research, networking, and industry outreach. • Participate in critical customer Factory Acceptance Tests (FATs) to support customer experience and ensure technical accuracy. • Attend industry trade shows, conferences, and seminars as required to promote Aseptic packaging solutions and gather market intelligence. • Maintain expert-level knowledge of aseptic filling and sterile processing product lines. • Maintain full visibility and engagement with every active aseptic sales opportunity. • Review customer User Requirement Specifications (URS) and confirm that third party proposals accurately address all requirements. • Ensure Salesforce is updated with accurate opportunity notes, next steps, and customer communication details. • Document all quote requests in Salesforce to track timely delivery and follow-up. • Monitor opportunity dashboards to ensure accuracy and identify any risks or delays. • Maintain up-to-date tracking of all open aseptic orders, including project timelines, milestones, and FAT scheduling. • Participate in project meetings with customers to support communication, manage expectations, and address technical or timeline concerns. • Work with customers and third party project teams to obtain outstanding information, approvals, or deliverables. • Identify schedule risks early and collaborate with both internal and external stakeholders to resolve issues. • Collaborate closely with After‑Sales Service to stay informed about any ongoing service or support issues related to installations. • Provide product training and technical updates to RSMs as new features, models, or updates become available. • Gather field feedback and communicate it to suppliers for continuous product improvement. • Assist with competitive analysis and market insights to support strategy and forecasting.