Paxos is a regulated blockchain infrastructure company building transparent and transformative financial solutions.
Technical Support Engineer
Location
United States
Posted
2 days ago
Salary
$128.4K - $147.2K / year
Seniority
Mid Level
Job Description
Job Requirements
- Experience (2-3+ years) in technical support or customer-facing engineering roles
- Thrive in startup environments, valuing speed, autonomy, and ability to set direction
- Comfortable collaborating with senior stakeholders, including engineers, product managers, and external institutional clients
- Deep troubleshooting, documentation, and incident management skills
- Familiarity with modern cloud platforms, APIs, and compliance landscape of fintech
- Appetite for ownership: proactively contribute ideas, champion best practices, and iterate quickly
- Bonus: direct experience in blockchain, crypto, or digital asset platforms.
Benefits
- competitive total compensation and benefits package
- equity and bonuses based on individual and company performance
- eligibility for bonuses dependent on job level
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