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Customer Enablement Program Manager
Location
Alaska + 3 moreAll locations: Alaska, Hawaii, Louisiana, Oklahoma
Posted
2 days ago
Salary
$120K - $138K / year
Seniority
Senior
Job Description
Job Requirements
- 5+ years in customer enablement, customer success, or program management.
- Strong understanding of SaaS onboarding, training, and lifecycle management.
- Experience with LMS platforms, content authoring tools, and analytics.
- Excellent communication and stakeholder engagement skills.
- Bachelor’s degree in Business, Education, or related field (Master’s preferred).
- Familiarity with Knowledge-Centered Support (KCS) and customer journey frameworks.
- Experience in legal tech, enterprise SaaS, or professional services environments.
- Ability to translate customer insights into actionable strategies.
Benefits
- Competitive Compensation Package ($120,000 - $138,000 base salary + variable component)
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
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