• Design, prototype, and test large, AI-first cross-portfolio initiatives, shaping end-to-end platform experiences that span products, teams, and user workflows across RapidSOS • Define and evolve AI-forward design strategy, including how AI-driven capabilities are integrated into the platform, governed responsibly, and designed to support human decision-making in high-stakes environments • Establish and operationalize design systems, standards, and reusable patterns across the RapidSOS ecosystem, while defining AI design principles, review practices, and collaboration models that guide decision-making, maintain design quality, and enable scalable, consistent, and effective design across teams • Help define and improve design ways of working, including collaboration models, prototyping, AI tools, design reviews, quality bars, and decision-making frameworks that enable the team to scale effectively • Partner closely with Product, Engineering, Data, and Design leadership to influence roadmaps, prioritization, and investment decisions through systems thinking and user-centered insight • Lead end-to-end design for complex data- and map-based experiences from early discovery through launch and iteration, ensuring geospatial, real-time, and AI-driven information is clear, trustworthy, and actionable under pressure • Design intuitive workflows and high-quality interfaces that balance usability, scalability, and technical feasibility to deliver exceptional user experiences • Conduct and leverage user research, product analytics, and customer feedback to guide data-driven design decisions • Act as a design leader and multiplier by mentoring designers, modeling strong craft and judgment, and raising the overall bar for design quality, rigor, and impact