Partnering with businesses to create life-changing workforce education programs through a leading academic network.
Senior Client Success Specialist
Location
Arizona + 23 moreAll locations: Arizona, California, Colorado, Connecticut, Florida, Illinois, Kansas, Louisiana, Nevada, New Hampshire, New Jersey, New York, Ohio, Oregon, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Pennsylvania, Texas, Virginia, Washington, Wisconsin
Posted
21 hours ago
Salary
$75K - $85K / year
Seniority
Senior
Job Description
Job Requirements
- 2+ years or more of experience in client success and/or client services role
- Customer-first mentality with a focus on building and nurturing strong and lasting relationships both internally and externally
- Excellent independent judgment. Ability to consider, compare, and evaluate different courses of action, and make an informed decision in the best interests of the company
- Creative problem-solver that can envision and articulate solutions to complex and evolving customer issues and identify opportunities for improvement
- Demonstrate outstanding interpersonal, verbal and written communication skills, with a consistently professional demeanor
- Committed to results, combining with a bias for speed and action with a high level of analytic accuracy and attention to detail
- Willing to travel as needed (up to 10%)
Benefits
- 401(k) plan with company match
- Flexible vacation policy
- Paid family leave
- Best-in-class health care benefits
- Eligible to enroll in 2,800+ online certificate and degree programs through Step Forward program
- Tuition covered upfront for employees starting Day 1
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