Lead Product Manager – Journey Orchestration

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 10,001+Since 1961H1B SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Illinois, Montana, South Dakota

Posted

1 day ago

Salary

$126.3K - $173.7K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglish

Job Description

• Own the strategy, roadmap, and execution for journey orchestration capabilities across marketing and member communications • Translate business needs into scalable, future-ready solutions that support personalization, real-time decisioning, and multi-channel coordination • Act as embedded support in agile pods, advising on journey feasibility, platform capabilities, and campaign execution • Collaborate with data science and engineering teams to evaluate and operationalize AI/ML models for journey optimization, segmentation, and content selection • Foster innovation in marketing operations by aligning technology capabilities with enterprise goals

Job Requirements

  • Bachelor's Degree in Marketing, Information Systems, Business, or a related field or relevant work experience
  • 6+ years of experience in product management, marketing technology, or customer experience platforms
  • Strong understanding of journey orchestration tools, personalization engines, and audience segmentation
  • Proven experience with Adobe Journey Optimizer and ability to explain business value additive features from technical lens back to marketing/business terms
  • Proven ability to lead cross-functional teams, manage complex product roadmaps and lead enablement sessions on AJO
  • Experience working in agile environments, ideally within a dual-hat or embedded pod model
  • Familiarity with the core concepts of Jira Align
  • Familiarity with marketing compliance standards (e.g., HIPAA, TCPA, CAN-SPAM)

Benefits

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance and many other opportunities

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