Title: Insurance Criminal Investigations Supv

Location:  Wake County, NC

Full time

job requisition id JR-110044

Job Description:

Agency Dept of Insurance

Division Fraud Control Group

Position Number 60013459

Grade SW08

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work

• This is a repost. Previous applicants need not reapply.*
• This posting is open to current Department of Insurance employees only.*

Recruitment Range: $61,275 - $86,569

Salary Grade: SW08

This recruitment is for two positions:

Position # 60013459 - Currently Vacant

Position # 60013456 - Anticipated Vacancy (Effective June 1, 2026)

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Mission of the Department of Insurance:

The North Carolina Department of Insurance's mission is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect.

North Carolina Department of Insurance offers rewarding careers in a number of different fields that helps us protect consumers and regulate the insurance industry in North Carolina. But that's not all that we do! NCDOI also investigates insurance fraud. We set standards for and inspect fire stations, regulate engineering codes and work with building inspectors in every corner of North Carolina.

If you're interested in a career that will help make North Carolina a safer and better place to live while working with some of the best professionals in the industry. Apply today!

Primary Purpose of the Position:

District Supervisors conduct investigations of criminal activity reported by private citizens, other governmental entities, law enforcement and industry. District Supervisors routinely work with industry Special Investigative Units (SIU), the National Insurance Crime Bureau (NICB), the National Association of Insurance Commissioners (NAIC), other NCDOI regulatory divisions, and other non-law enforcement state government agencies, commissions and boards. District Supervisors provide coordinated high level technical assistance and resources to federal, state, and local law enforcement in the area of insurance fraud criminal investigations. The primary investigative focus is directed at the detection, apprehension and criminal prosecution of persons, companies and/or other entities identified during criminal investigations. Furthermore, a secondary purpose of the District Supervisor is to provide deterrent effects in the prevention of insurance related crimes that affect our state's economy. This includes constant training, seminars and presentations to diverse and related groups.

Knowledge Skills and Abilities/Management Preferences

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

Management Preferences:

• District Commanders must possess advanced knowledge of the methods and procedures and practices available to solve a wide variety of complex financial insurance related crimes.
• District Commanders must have considerable knowledge of the principles of securing and identifying a wide variety of physical and financial related evidence.
• District Commanders must possess the ability to apply specialized complex principles and techniques of modern criminal investigative work.
• District Commanders are required to communicate directly and indirectly with various groups including citizen, business and law enforcement communities. This contact can include interviews and other methods of gathering information such as technology sources. This communication also includes contact with suspects of criminal investigations. This communication also includes the presentation of a criminal investigation case to prosecutors for adjudication.

Necessary Special Qualifications:

Job posting is open statewide.

• Applicants must have served for at least two full time years as a Special Agent with NCDOI CID to be eligible to apply.

Description of Work:

This position supervises field investigations of insurance related crimes including fraud, embezzlement, and forgery in the District, one of the four geographic districts. District Commanders must have a strong knowledge of managerial theories and applications. District Commanders must have considerable knowledge to determine, detect, interpret and apply state criminal statutes of North Carolina to criminal investigations, evidence gathering, legal process, arrest, and courtroom procedures and practices. District Commanders must possess the ability to prepare comprehensive, organized and detailed written reports pertaining to investigative cases based on these procedures and practices. Work typically requires leading and coordinating virtually all elements of an investigation utilizing various techniques, equipment, and methodologies. District Commanders must have a considerable knowledge of NCDOI-CID rules, regulations, policies and procedures.

Furthermore, District Commanders must have an advanced knowledge of all insurance business practices; including those related to accounting, auditing and regulatory review.

The successful applicant will possess personnel management skills required for the administration, evaluation, and review of subordinate staff in accordance with policies, procedures and work performance evaluations. This position requires leadership skills to develop and lead special agents in executing the NCDOI-CID mission and accomplishing Division goals. Strong communication skills both oral and in writing are necessary for this position.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in Criminal Justice or related field from an appropriately accredited institution and four years of experience in law enforcement or investigative work, including two years in insurance investigative work; or an equivalent combination of education and experience; and certification as a sworn law enforcement officer in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission.

Benefits of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

Learn more about employee perks/benefits:

• Why Work For NC?
• NC OSHR: Benefits

Supplemental and Contact Information:

For consideration for this vacancy, all applicants must complete an online application using the "APPLY" button above.

To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.

• Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy*

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.

The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.

The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

• Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.
• Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
• Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.