Vigilant Defenders
Help Desk Support Engineer
Location
Florida
Posted
5 days ago
Salary
Not specified
Seniority
Senior
Job Description
Job Requirements
- Associate’s degree in Information Technology, Computer Science, or related field OR 3 (three) years of equivalent experience in IT support
- Experience troubleshooting software issues and managing user access
- Experience with IT help desk ticketing systems and remote support
- Familiarity with cloud-based IT applications and platforms
- Strong customer service, communication, and documentation skills
Benefits
- None
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