Exempt/Non Exempt:

Why Intern with the AAA The Auto Club Group (ACG)  

The ACG Internship Program aims to provide a rich, relevant, and rewarding experience for college students. Interns will have weekly touch-bases with the Internship Team and meet virtually with executives from around the organization. The goal of the program is to provide interns with the opportunity to connect, network, and grow as they work on department-specific projects. The experience is designed to enhance the skills and abilities of young professionals and identify future talent for our organization.   

ACG is making a large investment in AI in 2026 and is building the internal infrastructure needed to turn that investment into real workforce impact. A critical component of that effort is the AI Champion Network—a volunteer peer-to-peer network designed to help employees across the organization adopt AI tools effectively, responsibly, and in ways that fit their day-to-day work. 

In this position with the AAA ACG People & Experience Strategy Team, you will:  

• Work directly with the People & Experience Strategy team to design, launch, and operationalize the AI Champion Network from the ground up 

• Contribute to enterprise transformation and strengthen your program management and change enablement skills 

A DAY IN THE LIFE of an AI Champion Network Intern  

ACG is seeking a motivated student to join our team as an AI Champion Network Intern who will work with a small team to co-create program frameworks, toolkits, onboarding materials, and use-case resources that help employees adopt AI effectively and responsibly. The work requires organizational thinking, strong communication, and the ability to turn ambiguous ideas into structured, usable deliverables. 

In this position, you will have the opportunity to:  

• Draft the AI Champion Network program charter, including purpose, operating principles, roles and responsibilities, governance structure, and success measures 

• Create Champion onboarding materials: welcome guides, orientation decks, role expectations, and a “first 30 days” roadmap 

• Coordinate across HR, IT, and business unit stakeholders to align on program scope, tool boundaries, and approved use cases 

• Design a measurement framework for the network, including leading indicators (champion activity, use-case submissions, participation rates) and lagging indicators (adoption trends, employee sentiment) 

WE ARE LOOKING FOR CANDIDATES WHO  

Required Qualifications:   

Must be:  

• At least a junior, fully enrolled in a bachelor’s or master’s degree program at an accredited college/university, with a minimum 3.0 GPA  

• Studying a field related to Industrial-Organizational Psychology, Organizational Development, Human Resources, Business Administration, Communications, or Behavioral Science 

• Legally authorized to work in the U.S  

Must have:   

Skills:  

• Strong interpersonal skills, communication skills (oral and written), organizational skills, and strong situational adaptability   

• Strong analytical and critical thinking skills  

• Strong problem-solving skills and attention to detail  

• Ability to work in a fast-paced, dynamic environment  

• Ability to multi-task and appropriately prioritize to ensure timely solutions to problems 

• Experience using Microsoft 365 tools (Teams, SharePoint, Word, Excel, PowerPoint)   

Knowledge of:  

• Basic math calculations to accurately perform various types of transactions  

• Organizational behavior and human factors shaping technology adoption at work 

• Basic concepts relating to generative AI tools and their use in workplace settings (hands-on familiarity is a plus; deep technical knowledge is not required) 

• Stakeholder analysis and communication planning fundamentals 

• Basic program or project management concepts, including how to scope work, set milestones, and manage dependencies 

• Basic product/project management topics including stakeholder analysis, adoption frameworks (e.g., HEART, ADKAR), or experience running related workshops 

Ability to:  

• Learn the full range ACG products, services and functions to perform the responsibilities of assigned job  

• Develop clear, professional written deliverables (guides, decks, frameworks, playbooks) independently with minimal editing required 

• Facilitate or support meetings, workshops, or working sessions with cross-functional participants 

• Gather qualitative and quantitative data, synthesize findings, and present meaningful insights to leadership 

• Work effectively in a remote environment, independently and on teams 

• Collaborate across functions and seniority levels 

Preferred Qualifications:   

• Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices  

• Comfort with working in an environment where responsibilities are broadly defined, resources are limited, and collaboration is critical to success  

• Ability to provide good service to internal and/or external customers  

• Personal experience experimenting with AI tools (ChatGPT, Microsoft Copilot, etc.) in an academic or professional context and an ability to articulate practical use cases 

• Experience designing or supporting an employee program, learning initiative, community of practice, or similar volunteer/ambassador network 

• Coursework or applied experience in training design, instructional content development, or adult learning principles 

• Exposure to people analytics, or survey/listening tools (e.g., Culture Amp, Qualtrics, Glint) 

• Familiarity using SharePoint or OneDrive for content organization and knowledge management 

Supervisory Responsibilities:   

None  

Compensation and Time Commitment    

The Auto Club Group will provide compensation of $19.50/hour for 40 hours/week. The interns will be expected to report during core hours Monday through Friday for the duration of the program’s twelve (12) weeks. The program will run from May 18th to August 7th, 2026.  

Work Environment   

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.